British Airways: Flights Axed and Vacation Plans Put on Hold

Pallavi Singh
Instalocate
Published in
3 min readMay 28, 2017

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It’s a long weekend for those in the UK and the only thing no one planned was an IT crash at the British Airways. As reported by popular news channels and publications, thousands of passengers were left stranded at London’s two biggest airports.

Considering it’s a long weekend for many, imagine the number of travel plans stranded in queues amidst all the chaos.

So what really happened?

The British Airways reports that there was a crash in their IT system due to a power supply issue. While there are rumors of a cyber attack, the Chief Executive denies them all, also promising that the airline is working towards resolving the issue. This is what really happened:

Source : BBC News

Check-in and operational systems affected, airline customer service phone lines hampered, re-booking flights function on hold, BA operations knocked down around the world, thousands of passengers stranded on airport, travelers asked to check airline’s site and social accounts for flight updates.

Simply put, the long weekend vacationing plans have turned into utter chaos.

Turn the British Airways chaos into FREE money with AI

Did you know, that British Airways owes you a compensatory amount of upto $650 dollars if your flight was delayed/cancelled. You need to file for this compensation. Another kind of disruption by British Airways comes under EC 261, an EU regulation for protecting passenger rights. According to EC 261, a passenger affected by the airline disruption is :

  • Eligible to avail another flight/refund depending on convenience
  • Food, hotel stay and transportation to and fro the Airport.
  • On top of all this he is eligible to get a compensation up to $650 depending on distance and time of delay.

You need to file for this claim with the airlines. Considering that, there are thousands of passengers who will be reaching out to the British Airways, it is going to be practically impossible for you to reach their customer care without being put on hold for hours.

Don’t put yourself through more stress, let Instalocate do the job for you!

You can also file for a claim directly here: https://www.instalocate.com/compensation or reach out to us with your queries on hello@instalocate.com.

Turn your flight delays into FREE money with Instalocate.

Instalocate is an AI powered travel assistant that tracks your flight in real time, letting you know of any delays or cancellations beforehand. It also makes claiming a refund from the BA a matter of just a few minutes.

All you need to do is open your Facebook messenger, search for Instalocate and tell the bot you’re looking at claiming a refund. The only thing the bot is going to ask you for is your flight number, departure date and your email address — no being put on hold and no unnecessary questions asked!

Sounds like a relief amidst all the chaos, right?

When you’re letting artificial intelligence transform how you go about with your day-to-day tasks, why not give it a chance to solve this chaos!

Don’t let British Airways sack your vacationing mood!

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